You can replace the purchased goods for up to 7 days after receiving your order.

Before any action to change or replace the product, inform the site support (the contact number of 343064,000 internal 330–331).

After approval by the purchased product support, you will only submit to the headquarters of Tehran.

Note that there is no possibility of replacement during a particular sales time.

If the authenticity and health of the goods are confirmed by experts, our colleagues offer the best solution according to your application at the fastest time.

If the product is broken, crushed, and defective, the cost of sending to the Zagro complex is required to be the customer’s responsibility if the product is replaced.

We recommend checking it as soon as you get the product and if there is a problem with the support of the snar.

In case of a purchase or replacement request, the following conditions must be met:

1 The purchased goods are not used.

The label of the dress is not separated from it at all.

3 The clothes don’t smell perfume or unpleasant.

4 The nose is not on the clothes.

You can only change or change goods for up to 7 days.

6.The Syrians have no possibility to replace or change at all.

If your clothing or replacement product is shoes, it should not be worn, changed or broken.

Note that after shopping online, there is no possibility of disruption or replacement in the Zagros stores, the purchased goods are online and uninhabitable.

If the terms mentioned by you are not met, unfortunately, the Zagrosss has no responsibility for the return of the goods.

With respect and apology that you have seen in the purchased product by a type of problem, please contact the customer service unit after studying the following conditions (the contact number:43064,000 internal 330-331)

All Zagros goods are guaranteed after purchase for 6 months and after sale.

2 The delivery of goods from you is only for the delivery of the master’s section and the review of them.

The result of your product review is announced by experts up to 10 days through the headquarters.

If the goods are confirmed, you are able to replace the other product to the same amount of payment.

goods that last for more than six months of their purchase.

2 All washable goods must be cleaned before the delivery of the review direction, otherwise we are aware of the review and acceptance of it.

Failing to comply with the thumb and keep items that need care, such as: leather clothes, cotton, wool, etc.